López-Ibañez, Silvia Soledad, and Jofree Haumán-Núñez. “QUALITY MANAGEMENT AND SATISFACTION IN THE NATIONAL UNIVERSITY MICAELA BASTIDAS”. INVESTIGACIÓN Y POSTGRADO 33, no. 2 (October 10, 2018): 193–208. Accessed November 8, 2024. https://mail.revistas.upel.edu.ve/index.php/investigacionypostgrado/article/view/2822.